Registration and Login

This chapter explains how users enter KartuStok, create a new company account, reset a password, and return to the sign-in page from public account pages.

Login

Open the KartuStok application URL for your company. Enter your email or username and password, then select Sign In.

If your account belongs to more than one company, choose the correct company before continuing. The menu and data shown after login depend on the selected company and your role access.

Register a New Company

Use Sign Up from the login page when your company does not have a KartuStok account yet.

During registration, fill in the company identity and administrator account. After registration, the first company owner becomes the administrator. Default staff access is intentionally limited, so the administrator should review role access before inviting operational users.

Important Registration Fields

Field	How to Fill It
Company URL / Subdomain	The company’s unique KartuStok address. If you enter tokobandung, the company login URL becomes https://tokobandung.kartustok.com. Use a short, memorable name with letters/numbers and no spaces.
Language	Initial language for the company and system emails.
Country	Company country.
Timezone	Timezone used for transactions and reports. For western Indonesia, this is usually Asia/Jakarta.
Use existing user	Enable this only if you already have a KartuStok account and want to register another company with that account.
Contact Name	First owner or administrator name.
Email / Confirm Email	Login and confirmation email. Both values must match.
Password / Confirm Password	Password for the first administrator.

Choose the subdomain carefully because it becomes the address users use to access the company. Avoid changing it after users start using the application.

Reset Password

Use Forgot Password when you cannot sign in. Enter the registered email address and follow the reset instructions. If you remember the password or already have an account, use Sign in here at the bottom of the page to return to login.

Resend Confirmation

If your account requires confirmation and the confirmation email is not available, use Resend confirmation link. After the account is confirmed, return to login from the link at the bottom of the page.

When Login Fails

Situation	What to Check
Invalid username or password	Confirm the email and password, then reset the password if needed.
Account inactive	Ask the company administrator to check the user status.
Menu is missing after login	Ask the administrator to check your role access.
Wrong company selected	Switch to the correct company from the user menu if your account has multiple companies.